Project Components
The project establishes a centralized procedures management function for the General Secretariat of the National Risk Council. It assesses current maturity, designs an operating model, organization and service architecture, KPIs and a maturity tool; builds a full process architecture to level three; documents 600 procedures with operational KPI guides; improves 10 end-to-end procedures; and transfers knowledge to Excellence staff.
A. The Challenge: Absence of a standardized, maturity-based procedures function and coherent process architecture hindered governance, measurement, and continuous improvement across the value chain, requiring clear models, KPIs, documentation discipline, and sustained capability building.
B. Our Solution: Conducted a maturity assessment; designed the operating model, organization, service architecture, KPIs, and a maturity measurement tool; built a level-three process architecture; documented 600 procedures with KPI guides; improved 10 end-to-end procedures; and transferred governance and modeling skills.
B. Key Achievements: Standardized procedures governance with a complete process architecture, issued operational KPI guides per procedure, documented 600 procedures, improved 10 procedures covering a full value chain, and enabled Excellence staff through tools, training, and sustained knowledge transfer.
Project Overview
Client:
General Secretariat of the National Risk Council
Value:
2,268,000 SAR
Start Date:
2024
End Date:
2025
Project Category:
Quality and Institutional Excellence
Project Tag:
Government
Duration:
One year
Project URL:
Technologies:
HTML, CSS
Status:
Completed
The Client Name :
+966 13 853 5800
The Client Email :
info@gsnrc.gov.sa
The Client Website :
gsnrc.gov.sa