The National Center for the Development of the Non-Profit Sector extends its sincere appreciation to Kaizen Consulting for their valued partnership and the exceptional professionalism demonstrated by their team. Their clarity, responsiveness, and collaborative spirit significantly strengthened our beneficiary experience initiatives and elevated the quality of project outcomes. Kaizen Consulting played a pivotal role as a success partner, directly contributing to the Center’s achievement of the “Best Use of Customer Insight and Feedback” Award for 2025. This accomplishment marks an important milestone in our institutional development and supports our continued alignment with the national priorities of Vision 2030.

The National Center for the Development of the Non-Profit Sector extends its sincere appreciation to Kaizen Consulting, represented by Salah Abdelhafeez and Ahmad AlDardoor, for their outstanding professionalism, dedication, and invaluable contribution to the Center’s institutional excellence journey. Their partnership played a pivotal role in enabling the Center to achieve the “Recognized for Excellence – Two Stars” certification under the EFQM 2025 Model, and in laying a strong foundation for sustainable excellence and continuous improvement. We deeply value Kaizen Consulting’s commitment and expertise, and we look forward to continuing our fruitful collaboration toward higher levels of organizational

The Ministry of Human Resources and Social Development extends its sincere appreciation to Kaizen Consulting for their outstanding partnership and strategic support in the Ministry’s journey toward institutional excellence. Their expertise, dedication, and collaborative spirit significantly contributed to the Ministry’s achievement of the Arab Government Excellence Award. This recognition marks a milestone in our continuous pursuit of sustainable excellence and our commitment to achieving the goals of Vision 2030.

The National Center for Environmental Compliance extends its sincere appreciation to Kaizen Consulting for their valued partnership and dedication. Their exceptional consulting support and sponsorship of the Annual Accreditation Forum 2025 reflect their commitment to excellence and sustainability. Kaizen Consulting played an instrumental role in our journey to achieve accreditation in inspection quality in accordance with ISO/IEC 17020 international standards.

Partnering with Kaizen Consulting has been a defining milestone in our CX transformation journey. Their deep expertise, structured methodologies, and unwavering commitment to excellence enabled us to translate our CX vision into measurable outcomes aligned with our strategic objectives.

Kaizen played a pivotal role in designing and implementing our end-to-end customer experience framework, from establishing the VoC program and enhancing journey mapping capabilities to building a sustainable governance model and culture of customer centricity across the organization.

Kaizen's collaborative approach, attention to detail, and ability to align diverse stakeholders across departments have made a lasting impact on how we understand, measure, and deliver value to our customers. We truly appreciate their partnership and the tangible results achieved through this transformation

The National Center for Government Resources Systems (NCGR) extends its sincere appreciation to Kaizen Consulting for their outstanding cooperation and valuable contribution to the success of our initiatives. Their professionalism, commitment, and expertise greatly supported our goals, reflecting a high level of excellence and partnership that we deeply value.

With pride and appreciation, the Ministry of Human Resources and Social Development celebrates achieving the King Abdulaziz Quality Award – Golden Level, and extends sincere thanks to Kaizen Consulting for their valued partnership and contributions that supported our excellence journey and strengthened readiness for future milestones.

Kaizen Consulting demonstrated exceptional clarity in presentation, a well-defined vision, and a balanced methodology aligned with our institution’s aspirations. Their strategic and operational plan for 2026–2030 reflected deep understanding and technical excellence, earning them our full trust to execute the project. We look forward to a fruitful partnership that will deliver a robust strategy, embodying our ambitions and strengthening our readiness for the next stage.

What sets Kaizen Consulting apart is its ability to measure team integration, enable change, and continuously identify improvement opportunities—driving field effectiveness, eliminating waste, understanding customer needs, enhancing their experience, engaging and involving individuals, setting unified team goals, providing a system to achieve them, and making performance indicators and improvement opportunities tangible and visible.

Thank you very much, Kaizen Consulting, for this excellence. We look forward to making a positive impact and promoting a culture of excellence throughout the ministry, as well as achieving the largest possible number of awards. I pray to Almighty God to grant us all abundant success and guidance.