Project Components

We enabled the General Court of Audit (GCA) in Saudi Arabia to adopt the EFQM 2025 model, starting with a maturity assessment and gap analysis. We supported departments to tailor the model, ran RADAR-focused training for over 195 staff across 20 departments, assigned criterion owners, and instituted impact tracking to raise accreditation readiness and institutional performance.

A. The Challenge: Align diverse departments on EFQM 2025, build capability quickly, baseline maturity, and connect excellence practices with measurable performance improvements while preparing for external assessment and accreditation.

B. Our Solution: Conducted maturity assessment and gap analysis, provided tailored adoption support, delivered RADAR workshops to 195 staff from 20 departments, assigned sub-criterion owners, activated self-assessment, and established mechanisms to monitor impact and satisfaction.

C. Key Achievements: Completed baseline assessment; trained 195 staff from 20 departments on RADAR; appointed owners for each sub-criterion; achieved over 90% internal satisfaction; strengthened linkage between EFQM practices, performance, and continuous improvement.

Project Overview

Enabled EFQM 2025 through targeted gap analysis, RADAR training, and self-assessment ownership, achieving over 90% satisfaction and measurable readiness for accreditation.

Client:

General Court of Audit

Value:

260,870 SAR

Start Date:

2024

End Date:

2024

Project Category:

Quality and Institutional Excellence

Project Tag:

Government

Duration:

Three months

Project URL:

gca.gov.sa

Status:

Completed

Rating:

5.0 rating

The Client Phone :

+966114056770

The Client Email :

info@gca.gov.sa

The Client Website :

gca.gov.sa