Project Components
The project built the capabilities of Saudi Electricity Company staff in the customer services sector by delivering structured project management training across Saudi cities. Eight core courses covered foundations, lifecycle control, planning and monitoring, stakeholder management, and leadership communication, enabling 760 employees to standardize practices, strengthen delivery discipline, and improve service outcomes.
A. The Challenge: Address capability gaps and inconsistent project practices across dispersed customer service teams, with limited common language for planning, control, stakeholder engagement, and leadership communications.
B. Our Solution: Designed and delivered a sequenced curriculum in project management foundations, lifecycle control, planning and monitoring, stakeholder management, and communications for leaders, reaching 760 employees across all regions.
C. Key Achievements: Trained 760 employees, established common project language, improved planning and control discipline, enhanced stakeholder engagement and communication, and created a scalable training model for future cohorts.
Project Overview
Client:
Saudi Electricity Company
Value:
499,200 SAR
Start Date:
2022
End Date:
2022
Project Category:
Capacity Building
Project Tag:
Government
Duration:
Eight months
Project URL:
Status:
Completed
The Client Phone :
+966 920 000 222
The Client Email :
AlkahrabaCare@se.com.sa
The Client Website :
se.com.sa