- Project Overview: The project supports the National Center for the Development of the Non-Profit Sector in Saudi Arabia to assess quality and excellence maturity, define priority improvements, and build capabilities. It develops a strategic roadmap, prepares for European Foundation for Quality Management (EFQM) recognition and ISO 9001:2015 certification, institutionalizes a culture of excellence, and motivates staff through precise evaluations and feedback-driven performance enhancement.
- The Challenge: Raise organizational maturity, standardize quality practices, and prepare for external accreditation while embedding a culture of continuous improvement across units and motivating staff to participate effectively in excellence and certification initiatives.
- Our Solution: Conducted a current-state assessment, produced a clear roadmap, prepared certification files for EFQM and ISO 9001:2015, strengthened capabilities, issued analytical feedback reports to drive improvements, and aligned staff incentives through accurate evaluations and targeted enablement.
- Key Achievements: Prioritized improvement areas; delivered a strategic roadmap; readiness for EFQM and ISO 9001:2015; reinforced excellence culture; systematic performance enhancement; analytical feedback to units; increased employee engagement in certification initiatives.
Project Overview
Assessed maturity, defined a roadmap, built capabilities, and prepared the Center for EFQM recognition and ISO 9001:2015 certification while embedding a culture of continuous improvement.
Client:
National Center for the Development of the Non-Profit Sector
Value:
869,565 SAR
Start Date:
2025
End Date:
2025
Project Category:
Quality and Institutional Excellence
Project Tag:
Nonprofits
Duration:
Ten months
Project URL:
Status:
Completed
The Client Phone :
19918
The Client Email :
mc@ncnp.gov.sa
The Client Website :
ncnp.gov.sa