Developing the Quality Assurance System

Establishing a national framework to elevate quality standards and ensure excellence across private education in Saudi Arabia.

Location

Riyadh, KSA

Client

Tatweer

Duration

1 Year

Value in SAR

5,000,000 SAR

In collaboration with Tatweer, this project focused on designing and implementing a comprehensive national quality assurance system to elevate the standards of private education in Saudi Arabia. Recognizing the strategic importance of education as a driver of national development, the project introduced a framework that ensures private schools operate under clear quality benchmarks aligned with best international practices. Through a combination of workshops, field studies, and stakeholder engagement, the team developed an integrated system that covers quality standards, policies, operating models, and tools for continuous improvement. Beyond system design, the project also delivered training programs and technical support to ensure sustainability and effective adoption. By embedding measurement mechanisms, procedural guides, and evaluation frameworks, the initiative established a long-term model that strengthens accountability and fosters excellence across private education institutions. The outcome is a scalable, practical, and impactful system that not only raises current standards but also positions private education in Saudi Arabia for future growth and global competitiveness.

The Challenge

The private education sector lacked unified standards and structured tools to evaluate quality. Inconsistent practices across schools limited performance measurement, accountability, and alignment with national education goals.

Our Solution

Kaizen Consulting developed a comprehensive quality assurance framework that integrated governance structures, national quality standards, and operational models. The project included policies, procedural guides, and tools for evaluation. Through workshops, field studies, and stakeholder engagement, the BRD was created. Training programs and technical support ensured sustainable adoption and long-term impact.

Key Achievements


Delivered the Kingdom’s first national quality assurance system for private education.


Established standardized benchmarks, policies, and operational models.


Introduced innovative tools for measurement, monitoring, and evaluation.


Empowered stakeholders with training and technical support.


Aligned private schools with Saudi Arabia’s education strategy.

Client Voices

Thank you very much, Kaizen Consulting, for this excellence. We look forward to making a positive impact and promoting a culture of excellence throughout the ministry, as well as achieving the largest possible number of awards. I pray to Almighty God to grant us all abundant success and guidance.

Mohammed Al-Jasser, Assistant Minister of Human Resources and Social Development

What sets Kaizen Consulting apart is its ability to measure team integration, enable change, and continuously identify improvement opportunities—driving field effectiveness, eliminating waste, understanding customer needs, enhancing their experience, engaging and involving individuals, setting unified team goals, providing a system to achieve them, and making performance indicators and improvement opportunities tangible and visible.

Haitham Al-Tuwaijri, Director of Operational Excellence, National Housing Company

Kaizen Consulting demonstrated exceptional clarity in presentation, a well-defined vision, and a balanced methodology aligned with our institution’s aspirations. Their strategic and operational plan for 2026–2030 reflected deep understanding and technical excellence, earning them our full trust to execute the project. We look forward to a fruitful partnership that will deliver a robust strategy, embodying our ambitions and strengthening our readiness for the next stage.

Mutib Bin Abdulaziz Foundation