This project designed and managed a comprehensive training system to qualify current and aspiring workers in the tourism sector to meet global standards. It comprised five sequential phases – preparation, curriculum development, marketing, implementation and evaluation – and delivered targeted training programmes with continuous follow‑up to improve skills and service quality.
A. The Challenge
The tourism sector lacked an integrated training system to develop a skilled workforce capable of delivering world‑class service.
B. Our Solution
A structured training framework was created, curricula aligned with international standards were developed, marketing and delivery plans were executed, and evaluation and follow‑up mechanisms were established.
C. Key Achievements
Multiple training programmes were delivered across the sector; participants’ skills and service levels improved; and a sustainable training platform was developed to support the growth of the tourism workforce.
Client:
Ministry of Tourism
Value:
4,875,816 SAR
Start Date:
2023
End Date:
2023
Project Category:
Capacity Building; Customer Experience; Social Development
Project Tag:
Government
Duration:
Nine months
Project URL:
Status:
Completed
The Client Phone :
00966118808855
The Client Email :
info@mt.gov.sa
The Client Website :
mt.gov.sa