All materials on the Site—including text, data, graphics, images, logos, videos, audio clips, downloads, and other works (collectively, the “Content”)—are owned by Kaizen, our licensors or partners and are protected by applicable intellectual property laws.

Permitted use. You may access the Site and view Content for your or your organization’s internal information purposes only.

Prohibited uses. Without our prior written permission, you may not:

• • copy, reproduce, modify, adapt, translate, create derivative works of, publicly display, perform, distribute, transmit, or exploit the Content;
  • use the Content to promote or market products or services;
  • remove or alter any copyright, trademark, or other proprietary notices;
  • use automated tools (e.g., bots, scrapers) to access the Site except as permitted by applicable law and our robots.txt;
  • interfere with Site security or access controls, or attempt to gain unauthorized access.

No rights are transferred to you by use of the Site; all rights not expressly granted are reserved by Kaizen.

The Site may allow you to post, upload, or submit content (“User Content”). You are solely responsible for your User Content and you warrant that you own it or have the necessary rights to share it, and that it is lawful, accurate, and does not infringe rights of others.

You agree not to submit illegal, obscene, threatening, harassing, defamatory, invasive, or infringing content, nor any content containing sensitive identifiers (e.g., national ID numbers, full payment card data) or protected health information.

By submitting User Content, you grant Kaizen a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, display, perform, reproduce, and distribute such User Content for the purposes of operating, improving, and promoting the Site and our services.

We may, but have no obligation to, monitor, edit, or remove User Content at our discretion.

Except where expressly permitted in writing by Kaizen, you may not upload, distribute, or share Content from restricted/client areas of the Site with external generative AI or machine-learning systems, nor allow such systems to crawl or train on that Content. Public pages of the Site may be indexed according to standard web protocols.

Your use of the Site is subject to our Privacy Policy (available on the Site), which explains how we collect, use, disclose, and protect personal data in line with the Saudi Personal Data Protection Law (PDPL) and, where applicable, other laws. By using the Site, you acknowledge our privacy practices as described there.

The site and all content are provided “as is” and “as available.” To the maximum extent permitted by law, Kaizen disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the site will be error-free, secure, or uninterrupted, or that defects will be corrected.

If you believe material on the Site infringes your copyright or other IP rights, please email info@kaizen.sa with:

• • your contact details;
  • a description and location (URL) of the allegedly infringing material;
  • a statement of your rights and good-faith belief that use is not authorized; and
  • a statement, under penalty of perjury, that the information is accurate and that you are authorized to act.

We may remove or disable access to the material and contact the user who posted it.

We may suspend or terminate access to the Site (or parts of it) at any time, with or without notice, including where we reasonably believe you have violated these Terms or applicable law. Upon termination, rights granted to you under these Terms will cease immediately.

These Terms are governed by the laws of the Kingdom of Saudi Arabia. You agree to the exclusive jurisdiction of the competent courts in Riyadh, KSA to resolve any dispute arising from or relating to these Terms or the Site, without prejudice to any mandatory consumer protection rules.

• • Entire agreement. These Terms, together with any applicable contract and our Privacy Policy, form the entire agreement regarding your Site use.
  • Severability. If any provision is held invalid, the remaining provisions will remain in effect.
  • No waiver. A failure to enforce any provision is not a waiver.
  • Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign to an affiliate or in connection with a corporate transaction.